Choose an email topic
- Company inquiries — the profile and general information of PT CERDAS FINANSIAL NUSANTARA.
- Product inquiries — specify CatatDuit, TalanginDulu, CicilPaham, or KataKunci.
- Company website privacy — questions or requests about data on this website.
- Website information corrections — include the page link and the section that needs review.
All links open your email application and are addressed to admin@catatduit.id. This version of the website does not provide a contact form or user accounts.
What should you include?
State the purpose of your message, the product name if relevant, the page link, and a summary of the issue. If you attach screenshots, obscure any personal information that is not needed.
Do not send passwords, OTP codes, recovery keys, full card numbers, or sensitive transaction details. Your initial message only needs to provide context; additional information can be discussed if it is genuinely needed.
Frequently asked questions
Is the company contact the same as product support?
This email address is the company contact. For product usage or technical issues, first check the instructions and support channels listed on the product website. If you cannot find a support channel, email the product name and a summary of the problem.
Can I send a request about product data here?
You can ask about the appropriate channel by email. However, the company website privacy policy does not explain data processing within the products, Telegram, or third-party services. Refer to the policy of the service where you use the product.
Can a simulation serve as a financial recommendation?
No. A simulation is a calculation tool based on inputs and assumptions, not a personal recommendation or a guarantee of actual costs.
What if the email link does not open?
Copy admin@catatduit.id into your email application or service. Simply opening a link does not send a message.