Scope and company contact
PT CERDAS FINANSIAL NUSANTARA operates this company website and is responsible for its handling of personal information. Our company location is Bandung, Jawa Barat, Indonesia. For privacy questions, complaints, or requests, contact admin@catatduit.id.
This policy covers visits to this company website and inquiries sent to the company. It does not describe processing within CatatDuit, TalanginDulu, CicilPaham, or KataKunci. Please consult the information provided by each product before using it.
Website visits
This website provides static information and product links. It has no user accounts or contact forms. We have not enabled Cloudflare Web Analytics on this website and do not add advertising trackers or application cookies.
Cloudflare Pages hosts and delivers the website. Delivery and security infrastructure may process technical request information, such as IP addresses, requested URLs, access times, and browser information, to provide the website, protect it against misuse, and troubleshoot issues. This is separate from application analytics. We do not promise that visiting a static website involves no personal-data processing.
Email inquiries
We use Google Workspace for company email. If you contact us, we process your email address, any name you provide, your message, and attachments to answer your inquiry or handle your complaint. Access is limited to company personnel who need it for these purposes. Inquiry information is not used for newsletters or advertising.
Do not send passwords, OTP codes, recovery keys, full payment-card details, or unnecessary sensitive information.
Service providers and disclosure
Cloudflare and Google provide infrastructure needed to deliver the website and manage email. Although company staff handle inquiries, these providers also process information as part of providing their services. We do not sell inquiry information. Information may be disclosed where required by applicable law or necessary to address a legal claim, with applicable safeguards.
Provider infrastructure may involve processing outside Indonesia. Processing locations and provider-controlled technical retention depend on the services and their applicable terms; this policy does not assert a fixed country or retention period that has not been verified. See Cloudflare's privacy information and Google's Workspace data-processing terms for provider information.
Retention
Our retention policy is to delete inquiry emails and their attachments from the company mailbox 12 months after the inquiry is resolved, unless a legal obligation or an ongoing dispute requires longer retention. This period applies to company-managed inquiry records, not to Cloudflare technical records or provider backup and recovery systems. Provider-controlled retention follows the applicable service settings and terms.
Your requests
Contact admin@catatduit.id to request information about processing or to exercise applicable rights, including access, correction, deletion, restriction, objection, or withdrawal of consent where processing relies on consent. We assess requests under applicable Indonesian law and may need proportionate identity verification. Explain the request first; do not send identity documents unless needed and requested through an appropriate channel.
We may retain information where applicable law requires it or permits a necessary exception. We will explain relevant limitations rather than promise unconditional deletion. Reasonable access controls and safeguards are required for company-managed records; no online service can guarantee absolute security.
Updates
We will update this policy when relevant practices change and display the latest update date. New forms, analytics, or non-essential storage will require a review of disclosures and any required choices before introduction.